Please find the answers for your problem regarding shopping with YaluYalu below. If you can not find the answer to your problem from below answers, please feel free to contact us through our contact-us page, drop us an email or call us. We will assist you ASAP. Thank you.

1/ Browse the products from our search or through categories.

2/ Add product to cart or directly click on 'BUY IT NOW'.

3/ You will be directed to our checkout page through cart or directly. Fill up your details and 'continue to shipping’.

4/ Provide your shipping method details based options available for that product and 'continue to payment’.

5/ Then select the payment method you want to use and go for the payment.

6/ Once the payment is done, your order will be placed successfully and you will be getting a confirmation email.

Please make sure that you upload a prescription from a valid doctor or relevant authority

Once you upload your prescription by giving required details and submit us, our doctor panel will review it get back to you ASAP. Then will be sending you a order invoice through email so you can continue for shipping and payment sections similar to a other product checkout
Please call us or email us ASAP to cancel your order.
This will depend on your address. Within colombo we will make sure to deliver within 2 working days. We always try our best to deliver ASAP.
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